Monday, April 7, 2025

Welcome Address and Opening Session

 Monday started early for several hundred people in San Jose as the Center for Information-Development Management's Dawn Stevens welcomed them to ConVEx 2025, the conference for content development and management professionals. She noted that the conference has grown since last year, with 70 folks from the local Silicon Valley area. 

The goal of the conference is to focus everyone on content strategy and content creation. The conference contains 76 concurrent sessions, as well as a "test kitchen." The agenda reflects the industry's on-going evolution, from writing well to reshaping content creation and delivery with AI. 

Creative change redefines content as user experience. Writers are now using design tools such as Figma and Canva. Progressive change is continuous upskilling in tech tools and using analytics to enhance content. Intermediating change is writers collaborating with designers and product managers and community-driven docs and participatory content. Radical change is AI-generated documentation and writers on product teams as UX/content designers.

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Shaping the Future of Knowledge Management: Collaborative Innovation in Intelligent Content, Taxonomies, and AI

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